Refund Policy – Immortal Legend: Idle RPG At Immortal Legend: Idle RPG, we are committed to providing a seamless and enjoyable gaming experience. We appreciate your support through in-game purchases and strive to handle any issues promptly and fairly. This refund policy explains the circumstances under which refunds may be granted and how to submit a request. When Refunds Are Eligible: If you were charged for items, currency, or bundles that did not appear in your account due to technical errors. If a duplicate charge was made because of a system malfunction or accidental double purchase. If your account was compromised and unauthorized purchases were made (please report immediately). If a purchase was made but the content was incorrectly delivered or misrepresented. When Refunds Are Not Provided: Change of mind or buyer’s remorse after successful delivery of items. Items, currency, or bonuses that have already been used or consumed. Dissatisfaction with game mechanics, difficulty, or progression. Purchases made without fully understanding the product or offer. Requests made long after the purchase date without sufficient evidence. How to Request a Refund: Please contact our support team through the in-game help system or official website, providing your Player ID, transaction details, and a clear description of the issue. Submissions made through third-party stores (such as Google Play or Apple App Store) should follow their respective refund procedures as well. Processing Time: Refund requests are reviewed within a few business days. Approved refunds are issued to the original payment method, and any refunded in-game content will be removed from your account. Policy Abuse: Repeated refund requests or misuse of this policy may lead to restrictions on your account or purchasing privileges. We thank you for being part of the Immortal Legend community and are here to support you on your heroic journey. If you encounter any issues with your purchases, please reach out — we are committed to fair and transparent service.